Summary

Because Groprompt sells digital access, we keep refunds simple and fair: if a membership does not work for you, you may request a refund within 7 days of purchase.

What Qualifies for a Refund

• You cannot access the prompt library due to a technical fault on our side that we cannot resolve.
• You were charged twice for the same membership by accident.
• The membership was clearly not as described on the purchase page.

What Does Not Qualify

• Requests made more than 7 days after purchase.
• Heavy downloading of a large portion of the library followed by a refund request (abuse of the policy).
• Issues caused by third-party AI tools (for example, your Midjourney subscription, or how a third-party tool interprets a prompt).

How to Request a Refund

Email [email protected] with the subject “Refund Request” and include your order number and the email used at checkout. We reply within 2 business days. Approved refunds are returned to the original payment method, typically within 5-10 business days depending on your bank or payment provider.

Cancellation

Memberships do not renew automatically, so there is nothing to cancel. Access simply ends when the period expires.